Precious Homes Ltd Celebrates Good CQC Rating
Do you have the passion and determination to make a difference in the lives of people with complex needs?
As well as reflecting that the team understands the importance of CQC’s “Right Support, Right Care, Right Culture” guidelines, which focus on respect, equality, dignity, choices, independence, the CQC report also demonstrates that the team actively lives the Precious values of kindness, involvement, quality of life and progress.
Paula Hughes, Operations Manager for the area, commented: “The team at the service do an amazing job at supporting people to live their ‘best lives’ and I believe this is clearly evidenced in the report. The Inspector noted in an email that David Forrest and his team are working at the ‘top end of good’ and commented that it was a pleasure to see the good work that is taking place and the impact it’s having in enriching the lives of the people receiving support.”
Key quotes from the report include:
A relative commented, “[Name] appears to be very settled and is enjoying living with his new family.”
“The service assessed, monitored, and managed safety to ensure people lived safely and free from unwarranted restrictions.”
“People’s outcomes were consistently good, and people’s feedback confirmed this.”
“People’s support plans were very personalized, reflecting people’s range of needs, individual goals, and aspirations.”
“People were supported and treated with dignity and respect.”
“The service promoted a culture of inclusion, diversity, and equality.”
“Relatives told us the staff cared for their family members with kindness and compassion.”
“Throughout the inspection, we observed staff supported people to make choices and express their views.”
“Staff were very involved and open to people’s ideas and suggestions.”
Manager David Forrest celebrating with some of the Precious Homes Ltd team
L-R Susan Gaffoor, Uniah Nalubowa , Nancy Okott, David Forrest, Vivienne Fortella
Paula added, “I’m proud of the team as their Operations Manager and the feedback from CQC was a pleasure to hear/read – it’s encouraging that the support and coaching provided to David resulted in a positive outcome – especially as this was his first inspection as a Registered Manager. A huge well done and thank you to David and his team!”
Rory Passmore, CEO at Precious, commented: “Well done to David, Paula and the team for another Good inspection outcome. Our focus on quality, governance and continuous improvement are evident throughout this report and the team is doing a great job of delivering the type of care that improves lives.”
A passion for quality care
Founded in 1996, Precious has significant experience and expertise in supporting autistic people and people with learning disabilities. The company offers supported living and residential care at more than 40 locations, covering London, Birmingham, Dudley, Gloucester, Milton Keynes, and Torquay. Earlier this year, the company announced that it had recently invested significantly in a new senior team, with a new vision for the future, new values, and a renewed and unwavering focus on providing quality care.
The full report detailing the inspection findings is available on the CQC website