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Following an interim inspection, Chandos Road, one of our residential services in London, has received confirmation from Headway that the service continues to fulfill all the standards required by the Headway Approved Provider (AP) scheme.
The service is currently rated as Good in two domains and Outstanding in four domains, with an overall grading of Outstanding.
The Headway Approved Provider scheme operates a robust system of assessment involving on-site evaluation of evidence, together with discussion with staff, service users and, where possible, family/carers.
The accreditation demonstrates a commitment to continuous service improvement and ensuring a workforce trained and skilled in working with individuals with brain injury.
The scheme uses a set of standards developed to reflect the specific needs of people with ABI, using these to evaluate the care provided. The process involves signing off a statement of compliance against each required standard and undergoing a robust on-site assessment, within an inspection system that also involves unannounced interim reviews.
Stephen, Manager at Chandos Road, commented: “We’re really pleased to have passed our interim inspection and retained our Headway Accreditation. We work hard to ensure that we meet the needs of everyone at Chandos and it is great to get the recognition from an expert body. We’re especially pleased to have been rated as outstanding overall. I’d like to say a huge thank you to the team for always doing their best for the people we support.”
Service users, families, and commissioners face a variety of options when deciding what service is the most appropriate for their needs. The Headway Approved Provider scheme provides an accredited sign of quality and reassurance. The process is driven from a Service User/Carer perspective and encompasses evidence-based practice, sound governance and is outcome-focused.
Headway is a UK-wide charity that works to improve life after brain injury by providing vital support and information services. The charity also lobbies for better support and resources to be made available to people affected by brain injury and works to raise awareness of brain injury and the devastating effects it can have. Find out more about Headway and the work they do on the Headway website.