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Phoenix House<br>Autism-Specific

Phoenix House
Autism-Specific

Residential Service
London

Speak to our Referral and Placements Team on
020 8826 4343
07550 188 004
or click here to make a referral

Overview of Phoenix House

Residential Support for individuals with Autism Spectrum Condition and who may be stepping down from secure settings

Phoenix House is a newly developed bespoke residential service in the heart of Manor Park, East London.

Phoenix House focuses on providing individualised support for up to 9 adults (18-65 yr olds) with Autism Spectrum Condition and/or who are stepping down from secure settings. With its large variety of accommodation and communal space, it provides a balance of personal space and social integration opportunities on-site.

Set within the lively community of Manor Park, the service has easy access to local shops, restaurants, sport facilities, social groups and health and educational services.

Sarah’s fantastic journey from hospital through to full independent living in her own flat in Hemel Hempstead. Sarah’s transition into her own flat took three years, after many years of relapses and long-stays in secure settings – An incredible achievement for Sarah!

Read Sarah's Story

Tailored Design

The service has been designed and tailored to support individuals with the following needs:

  • Autistic Spectrum Condition
  • Mental Health Needs
  • Learning Disabilities
  • Behaviours that may be described as challenging
  • May have experienced previous placement breakdowns

With highly trained, experienced and flexible team members on site at all times, Phoenix House provides a safe and effective support environment.

The team provide around the clock person-centred support to enable each individual to maximise their potential and significantly increase their independence and integration into the community.

We treat individuals as people first, not focussing on their diagnoses. Services are too quick to label and although we have significant autism expertise, support focuses on people, not labels

Director of Operations for Autism-Specific Residential Services

Tailored Design

Phoenix House has been specifically designed to provide a variety of environmental options to support independence development for individuals with complex needs.

Phoenix House includes:

  • 4 spacious 2 bedroom flats designed as single services. Each flat includes a bedroom and ensuite for the individual, a bedroom and ensuite for own waking night/sleep-in support, living room, dining area and kitchen.
  • 2 transition flats designed as a further stepping stone to supported living. Each flat includes spacious bedroom and ensuite, living room, dining space and kitchen.
  • A 3-person shared house including a self-contained flat with kitchen, flatlet without kitchen and a spacious bedroom with ensuite. Each individual also has access to the communal kitchen, dining room and living space.

Our Multi-Disciplinary Team

Input from our in-house Multi-Disciplinary Team (MDT) can be provided on top of a person’s support when people we support require further therapeutic and behavioural support and intervention. This is an additional resource for people who have had input and cost agreed with the person supported and/or their funding authority.

Input can range from rehabilitative support for someone in crisis; support for complex assessments and transitions; resolving and reducing emotional and behavioural issues through positive behaviour support approaches; observing, training and mentoring support teams; right through to simply being on hand to give extra advice and guidance to our support teams.

Our specialised and highly qualified MDT includes Psychology and Speech and Language Therapy (SALT). We also work closely alongside external MDT partners including Behavioural Specialists, Psychiatry, Occupational Therapy, dieticians and fitness experts.

We treat individuals as people first, not focussing on their diagnoses. Services are too quick to label and although we have significant autism expertise, support focuses on people, not labels.

-Director of Operations for Autism-Specific Residential Services

 

Referrals & Contacts

We provide a rapid response to referrals and will normally arrange a professional assessment within a few days of your call.

 

A full and detailed pre-admission assessment is always carried out, free of charge and without obligation, by our highly experienced team prior to a placement offering being made. This values the unique and complex needs of each person and forms the basis of the individuals support plans if they move into the service.

Speak to our Referral and Placements Team on
020 8826 4343
07550 188 004
or click here to make a referral


For direct contact with service:
Call: 0203 889 8890

Project Address:
21-25 Third Avenue, Manor Park, London, E12 6DX

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