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Becoming a Support Worker

Our support worker recruitment process

As an organisation Precious Homes is very person centred in every aspect and this is reflective in our recruitment process.

A change to our recruitment process

We’ve changed our usual recruitment methods, ensuring that we can continue to recruit new team members during this difficult time. Rather than inviting you to attend a recruitment event, we’ll be conducting all of our interviews virtually.

The process will include:

A pre-screen video interview

A question which focuses on what you’d do in a specific scenario

An application form

A skype or WhatsApp video if successful

Learn more about how we’re protecting our teams and the people we support from Coronavirus.

Watch our assessment day at Precious Homes

Moving away from the traditional one-to-one interviews, your recruitment journey with us will not only ensure you meet the needs of the people we support, but that Precious Homes is the right place for you!

We believe that a person with the right, attitude, values and beliefs can learn the skills, receive training and acquire mentorship from us to succeed. Your past experience and qualifications are not our main focus.

Our recruitment process will involve you completing an application form, then we will conduct a telephone screening interview with you, before inviting you to one of our recruitment assessment days.
We will also carry out checks to ensure that you are able to work with vulnerable adults. This will involve a Disclosure and Barring Screening (DBS), reference and work history check and ensuring your right to work in the UK.

We are an equal opportunity employer. Please let us know if you need any additional support throughout the recruitment process.

Recruitment assessment days

A key part of our recruitment process at Precious Homes is our Recruitment Assessment Day.

This may sound daunting, but feedback tells us these are fun and enjoyable sessions. You’ll have the chance to demonstrate a wider range of skills than you would during a traditional face-to-face interview.

On the day you will come together with other candidates, as well as Precious Homes managers and staff, to take part in a combination of tasks and activities that evaluate your suitability for the job.

You will work both individually and as part of a group on a variety of exercises, including group discussions and feedback.

The people we support often attend these sessions and you will get the chance to speak to them and find out more about what they are looking for in a Support Worker.

“Our Recruitment Assessment Day are a real success, with the agenda of the sessions designed to capture judgement, behaviours and decisions in a range of scenarios. The group work also puts candidates at ease prior to a 1:1 interview which we know can be nerve racking for some people – in response candidates come out of their shell and, through instilling confidence, we get to see the real ‘person’ in action.”

Tony Ferrari
Head of Talent Acquisition & Retention


What happens on the day?

If your initial application is successful you will be invited to one of our Recruitment Assessment Days near to where you live. You will be given a date and time in advance.

On the day you will be greeted by a member of the Precious Homes’ team and given a name badge to let people know who you are.

During the event there will be several other candidates also joining you and you will get the chance to talk to them – you never know these could be your future colleagues!

Sitting with other candidates you will all complete a simple form and be provided with information about Precious Homes – helping you gain an insight into the organisation.

The first session will begin with a welcome from the Precious Homes team welcoming you and introducing key managers. This may involve meeting some of the people we support, who often attend these sessions with managers. This is key to the recruitment process because we aim to match candidates and their personalities with the people that they will support.

Every person who attends, including Precious Homes staff, will be asked to let the rest of the group know their name and an interesting fact about themselves as an ice breaker.

Following this, you will be placed into groups and given a series of scenarios that you may potentially encounter in your day to day role. You will work as a group on a solution and managers will be on hand to facilitate the session as well as observe responses and look how you work as a team.

You will then work together to present your answers as a group. It is important that you make sure your voice is heard – this is your opportunity to demonstrate your suitability for the role, so don’t keep quiet!

You will then hear from one of the recruitment team all about working for Precious Homes. Managers will use this time to make a decision about each candidate’s next steps.

Those who have been successful will be invited to stay on for an informal one-to-one chat with one of the hiring managers and asked to fill out information required for your DBS and right to work checks.

What people think...

Every day is different and not every day is easy but the team all support each other and coming to work is enjoyable.

Registered Manager

What people think...

The passion and dedication from all Precious Homes staff from the senior management to support workers is commendable.

Deputy Manager

What people think...

My team are all fantastic individuals that really pull together as one when needed – it is truly a pleasure to work with them.

Business Development

How to prepare?

There are lots of things you can do to help prepare you for the recruitment assessment day.

Here are a few tips to get you started:

Call our recruitment team if something is unclear or if you have any queries about the day – everyone will be happy to help!

Identify which skills, interests and experiences we may be looking for by revisiting the job description and the information we sent you as part of your recruitment pack.

Have a read of some of the news and stories on our website. This will give you an insight into the role of the Support Worker and the people we support at Precious Homes.

You can also visit our social media profiles on facebook, linked in and twitter to find out more about us, our teams and services.

Review your CV and application form and think about any queries we may have – including gaps in employment.

Think about your experiences, especially those out of your working life, that will help you in your new role. Examples of where you have helped someone, made good decisions or demonstrated care and compassion are a great start.


If you want make a difference but are unsure if a support worker role is for you, take a look at other vacanies available across all of Precious Homes including Business Development, HR and Admin

Find out about our current vacancies

Become a support worker

If you feel that you could make a positive difference in the lives of the people we support, then we would love to hear from you. Start your social care career
with us today.

Find out about our current support worker vacancies


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