Tolcarne Avenue – This month’s Heroic Team
11 Dec 2019
This month’s Heroic Team is team Tolcarne, nominated by Wendy Porter.
“The Tolcarne team has had a lot of changes recently. We had staff leave to go to universality and the loss of a staff member. Despite this, Jakeh, Jen, Karen and Thembi have picked up shifts and spent their time supporting the service users with doing up their rooms. On the day CQC came, the team gave everything, as they always do! Ben from CQC said how well he thought the staff interacted with each other and the service users. He also said that, if they carry on in this way, they are on the way to outstanding! I just want to thank them all for all of their hard work and dedication!”