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Why we’re Proud to be Precious in 2019!

09 Sep 2019

Becki What a Year Photo

Precious Homes’ Becki Davis-Coxsell began her new role as Chief Operating Officer in January and has led our teams through what has been a very successful year to date. We asked Becki to round up the year so far, capturing her most memorable moments of 2019.

What a year so far! It’s hard to believe it’s only been 8 months since I started my new role – with so many new people joining us, services being developed, internal promotions, new organisational initiatives and of course amazing outcomes for the people we support.


Positive CQC feedback

What stands out for me, and which I am most proud of our team for, is that all of Precious Homes services are now rated good or outstanding across every region. The last six months have seen a wave of positive CQC inspections with great results for: The Avenue; Alnwick Road; Phoenix House and Highbury Gardens. This achievement has set the bar and is certainly the result of our investment and focus on driving quality across Precious Homes.

An award winning team

It’s been awards galore this year, with 11 Precious Homes finalists making it through to the Learning Disability and Autism Awards, Alison winning the best Senior Manager Award, Precious Homes named finalist for two Health Investors Awards, being named 14th in the Alantra Fast 50 specialist care providers and our National Great British Care Awards success.

Improved support systems

Behind the scenes, our central and operational teams have been busy implementing our new systems. Nourish Care Planning and Access – our new HR system – have been implemented, making it easier for our frontline support teams to use. Delivering on our promise to give every team member a voice, we launched our staff forum earlier this year and are working hard with our chosen team member representatives to make this a success. The results of our culture survey are being pulled together and we hope to share this across our teams very soon.

Promotions and recognition

As well as new faces, we have some amazing promotions to shout about – a result of our internal drive to recruit from within and ensure our teams are recognised and rewarded.

Well done to: Earl Goulbourne; Ayo Ayinde; Katherine Nassif; Mark Jevons; Kerida Hopwood; Rebecca Crawford; Jessica Hollingshead; Aaron Kempster; Courtney Hole; Panagiota Kalampoka; Dylan Gwynee Jones; Rachel Smith; Mark Prince; Hayley Perkins; Kirsty Tulloch; Kahinde Yakubu; Stephen Challenor; Neive Cloke; and Erick Pineda.

All these team members have been supported by us to achieve some of their career goals with many moving into management positions – our care sector future leaders!

New and inspiring services

Our focus on creating innovative and fit for purpose services has continued with the opening of Mulberry Court and Elderberry Mews earlier this year. This was closely followed by the opening of our first Gloucestershire services – Red Kite Court and Merlin Mews – in June. As well as new developments, we’ve had a host of service makeovers and renovations including Oster House, the reopening of Verney Street following refurbishment and Oxley Park’s bespoke service redesign to meet some very specific service users needs. With projects being developed across regions, it is an exciting time and recognition of the continued demand from commissioning and social care partners for Precious Homes’ services.

Growing our team

This year we have welcomed new senior managers into the team including: Michelle Cox-Coley taking on the brand-new role of Business Development Director; Alison O’Meara stepping up to Operations Director for the West Midlands; Jo Walsh as our new Director of Operations for Central Region; Jo Frati as Estates Manager and Merrilee Briggs, Head of MDT who is introducing a new
multi-disciplinary model.

Finally,…and why all the above is so important, are the amazing outcomes that our teams have helped the people we support achieve this year. Just look through our news and social media pages and you will see that we have so many successes to shout about. Standing out for me are the fabulous L’Uccello Café driving inclusion and involvement: most recently involved in ITN productions filming for Golden Lane House (search you tube for Close to home: housing and communities – 13 Golden Lane Housing to watch) and of course Tom, who lives at Oster House, winning Gold in the Special Olympics for Great Britain!

Well done and thank you to our amazing team for making all this happen! #ProudToBePrecious

Award Winning Provider