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March’s Teams of the Month

29 Mar 2016

After an outstanding month across all services at Precious Homes, it’s been a really tough one to call, so we have decided to recognise two fantastic teams. Congratulations to Arthur House and Alnwick Road who have jointly been awarded Team of the Month for March.

Registered Manager Heidi Hanlon and the team at Arthur House were nominated because of the outstanding work they have completed over the last year, transforming a service that needed help into one that is rated “GOOD” by the CQC and well respected by families and commissioners in just over 12 months.

On top of this Arthur House was flooded following an issue with a service user and experienced considerable damage. Appropriate accommodation was immediately sourced for a service user on the night of the incident to maintain safety and reduce risk of relapse and distress. This has resulted in service users not being subjected to stress and anxiety and hence having a limited impact on the individuals.

Heidi Hanlon was on the unit leading the team during this difficult period. Staff went above and beyond the call of duty, staying over that night to help in the clean-up of the property and continued to offer extra support when work was being conducted to correct the damage.

Throughout, service users’ safety was paramount and risk assessments were completed to prevent any harm. Staff have ensured that the unit continues to provide support in an environment that is currently home to industrial heaters and has workmen completing ongoing repairs and improvements.

Director of Operations, Simon Griffiths, said he was extremely proud of the team at Arthur House and congratulated them on their award.

“I’d like to say well done to everyone at Arthur House, you’ve done a fantastic job over these past 12 months. This is an achievement that cannot be underestimated and my thanks go out to the team for their hard work and perseverance. I am extremely proud of Heidi and her team and they thoroughly deserve this award.”

Our joint team of the month for March has been awarded to Alnwick Road who have shown tremendous courage and great strength after the passing of one of their service users late in January.

It has been the most trying of times for the project, but Ben Kigozi and his team have really pulled together and have shown great strength of character whilst managing this sensitive time. The team continue to go the extra mile showing dignity and respect for other service users and team members.

Ben Kigozi, the Registered Manager thanked his team for their support during this challenging time.

“I can’t be more grateful for their collective support because without them it would have been almost impossible to continue the way we have.”

Director of Operations, Simon Griffiths, said that the teamwork shown by everyone at Alnwick Road was an inspiration for the whole company.

“I have the utmost respect for the team in how they have carried themselves through this traumatic time and how they are continuing to show the strong values held by Precious Homes. Thank you to everyone at Alnwick Road.”

Award Winning Provider