Lucentio House achieves Outstanding CQC rating for Care
11 Oct 2019
Congratulations to the team at Lucentio House for getting a glowing report in their recent CQC inspection, which rated the service as Outstanding in Care and Good across all other provision.
Lucentio House is a Supported Living Plus and Outreach Service which supports up to 14 people with their own self-contained flats across two buildings. The service offers sea views of Torbay Harbour and a large shared garden, with individualised and proactive support to enable individuals to become as independent as possible both at home and within the community.
The report states: “People were supported by engaging compassionate staff who knew them well. People were involved in the planning of their care and supported by a service that was exceptionally caring and wholly person-centred.”
Greg Lapham, CEO, commented, “Everyone at Precious Homes is proud of the high-quality individualised care and our Good and Outstanding CQC ratings. The team at Lucentio have done us proud – with their caring shining through in the fantastic feedback we received. Thank you to the team for their dedication and hard work.”
The report concludes: “The service was well-led, by an experienced and knowledgeable management team who cared deeply about their staff team and the people using the service.”